Monday, July 23, 2007
iMac Woes, Update.★
Well a nice fellow turned up at my door today asking if it was alright if he could fix my iMac. Actually he turned up half a block away on the other side of a river, where he promptly got lost and called me for directions. I don't blame him though, because my village is a crazy crazy place.Turns out that the iMac logic board is fried, he tried out the probos fix for the iMac grey screen of death and all we got was a garbled video output. He took the iMac away and will call me shortly to arrange a time to drop it back off. He also said he'd take a look at the hard drive after replacing the logic board, and then reinstall osx.
So I assume that while some units can be sorted with the probos fix, others, like mine, cannot and must have a hardware repair.
The engineer also mentioned that the logic board failure would have had very little to do with boot camp. Relieving news.
Also note that the 'grey screen', isn't actually any video output. It's just the backlight. Bet you knew that.
So, if you're having the same problem, make sure you give Apple Support a phone, and I wish you the best of luck!
Labels: white screen of death
★ 2 Comments. | By Skippy, Monday, July 23, 2007 3:48 PM
Friday, July 20, 2007
White Screen Of Death Update - Rain dances in the sun.★
An update on my White Screen Of Death iMac problem.You see I found another user's adaption to the fix by Prodos16, involving an old powermacintosh, and Apple Partition. Great, I thought... I have a PowerMacintosh G3 Beige MiniTower, it has a usb card on it and the firewire drive I have accepts both USB and Firewire drive connections.
I went to turn it on and suddenly realized that I had for some reason deleted the entire HDD on the old powermacintosh some time ago. Don't ask me why, I even formatted the drive to FAT32 as well. It was evidently one of those moments where curiosity gets the better of reason in what amounts to be a neural fist-fight.
So I popped in my craftily cared for OS 9 cd, but now the PowerMacintosh won't boot from that either. It's almost as if all the macs in my house decided to do a group suicide. Pop a few pills and fry their logic boards.
I'm on the phone to Apple support right now, they've been super helpful. We ran through a couple of the standard troubleshooting procedures but basically come to the conclusion that the machine is bust. That's right, on suicide pills.
Normally I'd be throwing in the towel and complaining bitterly, but once again Apple have gone far further than the extra mile. They arranged for me to visit an Apple Center to get the machine serviced. Once they realized that the nearest Apple Center to me was about 60 miles away, they decided that asking me to drive that far was simply too much. (Hell, I was just happy to hear that my machine would be looked at in the first place!)
So they put me on hold for a second or two, then came back with some great news. They're sending a serviceman to my house, to my room, to my iMac, to fix it. They brought the service center to me, rather than ask me to go to it.
Sure, if you lived 10 miles away from a Apple Center taking your goods there yourself is completely acceptable. I just didn't expect this level of service and courtesy.
I'm expecting a call any minute now on my mobile, and a visit within the next 24 hours. If the technichan can't fix the iMac on site, he's going to take it away, get it fixed / replaced and bring it back.
Kudos to Apple yet again, this is the level of service that keeps us all coming back.
Happy Mac'ing!
Labels: white screen of death
★ 0 Comments. | By Skippy, Friday, July 20, 2007 8:41 AM
Thursday, July 19, 2007
White Screen Of Death.★
Well, really its grey.I was trying to install XP, Bootcamp took me to the final bit where you click Install, iMac restarted and I got as far as the choose partition screen of the windows installer.
Noticing that the windows installer had mis-read my partition table as being 130GB rather than the 20GB I had set aside for windows and the 230GB for OSX, I quit the installer using the F3 command it specifies.
Upon restarting, I just got a blank white screen. I restarted again and got a black screen looking rather like DOS asking for some bootable media. After another restart ejecting the XP disk I only get the white screen.
I've tried resetting PRAM, holding option only shows a cursor and a white screen.
You can move the cursor, which is a bonus.
I found a fix here:
http://discussions.apple.com/thread.jspa?messageID=4225625�
But I need another working mac for this (or do I? c'mon you brainy lot!).
So I'm stuck here on this wonderful grey windoze box. Right now it has a distinct advantage over my mac, in that it actually works.
What does good old John Public think?
Labels: white screen of death
★ 0 Comments. | By Skippy, Thursday, July 19, 2007 10:23 PM
